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Franchise Council
of Australia member
Franchises Available

July 2011 - Congrats Leigh & Mick Hill, proud owners of our first Tasmanian franchise!

Greenfleet


Womow Best Business

ANZPetSit Member

Lonely Pets Club Services

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Membership Fee This lifetime membership fee is charged over and above the cost of your first booking.
We are a membership based club. To join, a once only, lifetime Membership fee is payable. Membership Benefits
Dog Holiday Service Alternative to kennels; leave your dog at home when you go away. Includes dog walking & feeding (you supply the food) plus, where time booked allows: play time, kitty litter changing, plant watering (where water restrictions permit), tending rubbish bins, back yard poop clean up, security check, bringing in mail & feeding fish.
These duties will result in a shorter walk unless Extra Time is also booked.
Up to one dog & one cat
(See Extras below if you have more than 1 dog and 1 cat)
Normal Rate (30 mins)
Applies to the 11th and subsequent days of a booking, and to extra visits when you book more than one visit per day.  Discounted Rate
Walkies! Exercise for your dog. Individual attention (Not group walking).
Includes dog walking and water bowl top up only.
One dogRegular weekly service (30 mins)
Ad hoc (30 mins)
Drop In Ideal for cats, rabbits, birds etc. No dogs (use Dog Holiday Service for dogs). Includes feeding (you supply the food), play time, kitty litter changing plus, where time booked allows: plant watering (where water restrictions permit), tending rubbish bins, security check, bringing in mail and feeding fish.
Up to two pets or 2 small cages/hutches.
(See Extras below if you have more than 2 pets)
Flat rate (up to 30 mins)
Just Watering For your plants and garden - Where current restrictions allow.
PlantsFlat rate (30 mins)
Pet Taxi Transporting pets to local vet clinics, groomers etc. Longer trips like airport runs are upon application.
Transporting Pets. Franchised areas only.Per hour or part thereof
Extras
Extra Pet
Do you have more than 5 pets? You will be charged for only 5 pets if you book at least an hour's service
Each extra pet per day
Shopping Surcharge
If we are required to buy supplies for you, you will be charged this Shopping Surcharge as well as an additional 33% on top of the purchase price of the pet supplies purchased. 
Extra Time
Per 15 minutes
Public Holiday Surcharge
Per visit
Peak Period Surcharge
What's this for?
Peak Periods include: Christmas - 15 Dec to 15 Jan, dates around Easter, dates around other Public Holidays & long weekends and (in Vic) 3 days prior to the Melbourne Cup.
Per visit. All peak period visits excluding Christmas.  Non Christmas Rate
Per visit. Christmas Peak Period visits booked in January to October  'Early Bird' Christmas rate
Per visit. Christmas Peak Period visits booked in November or December  Christmas rate
Extra Visit
The initial visit to meet you is included in your membership and is free. If you require extra visits, eg to collect/return keys or meet a new carer, the minimum call out fee is charged. 
After hours booking surcharge
You can call the 1300 number to make a booking or to leave a message at any time without incurring the out of hours fee. However if you call the emergency mobile number to make a booking outside office hours, this fee will be charged. 
Short notice surcharge
Bookings taken or Initial Visits required with less than 24 hours notice. This surcharge does not apply to extra visits added to existing bookings. 
Grooming and WashingWe recommend HydroDog, available all over Australia.
Mobile VetWe recommend House Calls for Pets, available in inner Melbourne and Northern surburbs.

Note:

  • On Christmas Day and Good Friday we offer a short pet feeding/watering service only.
  • Lonely Pets Club recognises Public Holidays over the Christmas and New Year period as being 25 Dec, 26 Dec and 1 Jan.