Our Service Quality Guarantee
We guarantee all our carers are police and reference checked and are required to
follow the Lonely Pets Club Service Standards to ensure the highest quality of service.
They we will always act in the best interests of your pets in your absence.
Our Reliability Guarantee
Your booking confirmation email is your guarantee that we will care for your
pets on the dates specified. We are so confident in our reliability that, should we ever
forget to feed your pets, we will refund you 5 times the amount of that day's pet care
up to the value of $500.
Gemma was wonderful to deal with. She was kind enough to respond to my SMS and to update me regularly on how Echo was doing.
I felt comfortable with leaving Echo in her capable hands and knowing that Echo was being
well taken care of and that the house was being regularly visited meant I could relax and
get on my having a holiday. "
- Many thanks Vicki (Abbotsford)
"Katie has always done an excellent job - this is her third time
looking after my very shy cat, and the two of them get along extremely well. I'd recommend her
- Una, St Kilda
To make a booking, call us on 1300 CUDDLE or just complete an on-line booking enquiry form.
Please note that no booking is confirmed until you have received a Booking Confirmation email.